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Lab Support Service Tech - Hickory Cancer Building Laboratory, H
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-85703644

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  Job posted:   Sun Mar 11, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Lab Support Service Tech - Hickory Cancer Building Laboratory, H
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: Ensuring optimal support of laboratory testing activities through timely and accurate specimen collection. Processing customer requests (with the understanding that patients, visitors, all hospital staff, physicians and fellow co-workers are all our customers) and resolving customer issues in a fantastically friendly, courteous, professional and timely manner Using all resources in the most efficient manner.

Primary Accountabilities
* Understands and applies knowledge of test specimen requirements and utilizes available reference materials to ensure that all required specimens are collected and no omission errors or inadequate specimens result.
* Uses care in performance of duties to avoid clerical errors at the points of registration or test order from Reference Lab Requisitions (errors: tests ordered under wrong account, tests ordered under wrong facility, tests ordered under wrong physician, wrong test ordered, or not ordering tests as indicated); as applicable.
* Complies with policies/procedures/processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.
* Meets collection turn-around-times >98% daily.
* Performs venipuncture's with <3% recollects.
* Performs blood culture collections with <3% contamination rate.
* Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
* Understands and provides quality patient care by providing complete and accurate information on all collection materials (labeling errors during collection defined as: rejected specimen due to manual misspelling of patient name or rejected specimens due to missing required information).
* Ensures the correct procedures are performed on the correct patient by verifying two forms of patient identification.
* Verifies orders from the medical chart/requisition.
* Verifies that the label (s) is ordered correctly and corresponds to the requisition, as applicable.
* Practices aseptic and sterile techniques.
* Meets safe driving requirements and maintains uncompromised specimen integrity during transporting of specimens via automobile, as applicable.
* Adheres to Joint Commission National Patient Safety Goals.
* Reports all malfunctioning equipment (non-IT) to the BioMed department, fellow associates and management.
* Reports all malfunctioning IT equipment (i.e., telephones, PC's, paper printers, etc.) to the IT department, fellow associates and management.
* Completes specified jobs/tasks by deadline and/or provides requested information in a timely and concise manner.
* Maintains current BLS certification, American Medical Technologists or National Healthcare

* High school diploma or equivalent
* Valid Driver's License, as applicable.
* Phlebotomy certification from an accredited national phlebotomy certification agency, or certification from an accredited phlebotomy program requiring a minimum of 120 hours of course work, or two years of phlebotomy experience, including geriatric and pediatric collections.
* EKG certification, as applicable.
* Proficiency in the skills under Inpatient and Outpatient Phlebotomy preferred.
* Current AHA BLS certification or achieved prior to start date and maintain.
* Ability to prioritize and organize to maximize quality, value, service and productivity.
* Medical Terminology knowledge preferred.
* Strong computer skills.
* Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines.
* Must be able to cover alternative shift to cover department when requested by Supervisor.
* Must be able to work weekends and holidays.
* Knowledge of quality assurance policies.

**Job:** **Laboratory*

**Organization:** **Health First Medical Group LLC*

**Title:** *Lab Support Service Tech - Hickory Cancer Building Laboratory, HFMG, Full-Time, 00015550*

**Location:** *Florida - Brevard County-Melbourne*

**Requisition ID:** *034842*

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